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Terms & Condition and Refund Policy

1. Acceptance of Terms

By accessing and using the services provided by Nebs-IT, including but not limited to website development, email marketing, WhatsApp marketing, social media marketing (SMM), and search engine optimization (SEO), you agree to be bound by these Terms and Conditions.

2. Services Offered

Nebs-IT offers a range of digital marketing and web development services, including the creation of websites, email marketing campaigns, WhatsApp marketing, social media marketing, and search engine optimization.

3. Payment Terms

All services provided by Nebs-IT are subject to payment. Payment can be made through the online payment methods available on nebs-it.com. Details of accepted payment methods and billing information will be provided during the checkout process.

4. User Responsibilities

Users are responsible for ensuring the accuracy of information provided to Nebs-IT and for complying with all applicable laws and regulations when using our services.

5. Intellectual Property

All content, trademarks, and intellectual property associated with Nebs-IT are owned by Nebs-IT. Users are not allowed to reproduce, distribute, or use any content without explicit permission.

6. Privacy Policy

By using Nebs-IT services, you acknowledge and agree to the terms outlined in our Privacy Policy. Please refer to the Privacy Policy for details on the collection, use, and protection of your personal information.

7. Limitation of Liability

Nebs-IT shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use of our services.

8. Termination of Services

Nebs-IT reserves the right to terminate or suspend services to users for any reason, including but not limited to violation of these Terms and Conditions.

9. Refund Policy

Nebs-IT tries its best to serve the users. But if under any circumstances, we fail to fulfill our commitment or to provide the service, we will notify you within 24 hours via push notification/phone/ text/ email. If the service, that Nebs-IT fails to complete, requires any refund, it is done maximum within 7 Days after our acknowledgment.
Refund requests will be processed under mentioned situation:
For all the above three scenarios, the refund amount will be sent to the Nebs-IT Balance of the customer. And the balance can only be used to purchase at Nebs-IT. Upon the customer’s request, Nebs-IT will transfer the refund amount to the user’s original payment source within 7 days. Refund is only allowed for customers who have paid via bKash or card or other electronic methods. For the orders that are paid via Cash, a refund is only to be given through Nebs-IT Credits.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of তথ্য ও যোগাযোগ প্রযুক্তি আইন, ২০০৬ (Information & Communication Technology Act, 2006)

11. Changes to Terms

Nebs-IT reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of changes, and continued use of our services implies acceptance of the modified terms.

12. Dispute Resolution

Any disputes arising from the use of Nebs-IT services will be resolved through [arbitration/mediation/court proceedings], as determined by Nebs-IT.

13. Contact Information

For inquiries or concerns regarding these Terms and Conditions, please contact us at contact@nebs-it.com.

14. Effective Date

These Terms and Conditions are effective as of 9/02/2024.
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